JIRA Service Desk delivers a purpose built solution for IT teams with the right tools to help them be productive and responsive to the business.


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Easy to use service desk

JIRA Software Desk is easy to setup and use, for both customer service and IT support.

Find solutions to all of your issues

The self-service portal is the instrument that can help you get answers to your questions fast, consult the knowledge bases, and keep track of the isssues.

Simplify the workflow

Increase the effectiveness of your IT team and make sure they execute their work fast and well done: queues, SLAs, approval workflows and more.

Connect it with JIRA Software

In order for you to work better, and keep track of your progress, join JIRA Service Desk tickets with JIRA Software and link dev with IT to resolve issues faster.

Amazing prices

JIRA Service Desk is free for all the customers. You only have to pay for the agents.

Not only employers enjoy JIRA Service Desk, but customers do, too

JIRA Software Desk has been declared to be a leader in service desk software by G2Crowd, because it's adaptable, easy to use and it connects with JIRA Software.

Improve your Service Desk

Mobile friendly

Integrate it with HipChat and get informed about whatever is going on. Never miss a major issues, wherever you are!

Protect yourself

You can align IT services with the needs of your business, with ITIL. Plus, is certified by PinkVERIFY, for request fulfillment, problems, incidents, CM processes.

Connect it with Confluence

Pay only for Confluence users who write the content, and take advantage of the fact that the articles are free to read by anyone.

Assets tracker

There are plenty of Asset Management Add-ons you can use to stay in touch with what's happening ath any moment.

What we do for you


We start the journey by understanding your challenges, then we present, implement and optimize the solution that best fits to your business.


Purchase new Atlassian products, upgrade existing licences or renew your licence, Kepler-Rominfo’s Experts can help you.
We sell and support all of Atlassian’s products, from JIRA to HipChat.


Our architects, systems engineers and database administrators can ensure that your environment is correctly configured to operate at the highest levels possible.


Our trainings help your organization maximize the features and benefits of Atlassian's full suite of ALM tools. We offer administrators and end-users courses for guiding you on Atlassian's products.

Get 100% from JIRA Service Desk

JIRA Service Desk can do wonders for you once it's used at full capacity! If you haven’t reached this by now, we’re here to help. Complete the form below and we'll get in touch with you.

Ask us for support

For teams of all sizes. Starting at $10 per month.

For more information about JIRA Software licensing scheme and the pricing of Kepler-Rominfo know-how, please request a quote or a free meeting with our consultants.

Qualified academic institutions receive a 50% discount on licenses with more than 10 users.

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